client projects

We are fortunate to have an address book of wonderful consulting clients particularly from the retail and luxury sectors. You’ll find below a section of recent projects so you get a sense of the scope of our services. If you’d like to know a little more and get in touch to discuss your needs please visit Expertise.


Luxury 2018/19

We are proud to support the talent development of luxury retail in Australia:

  • 2018 saw us partner in the facilitation of an innovative experiential leadership offsite for Cartier emerging leaders and since 2018 we have been a Richemont partner in the local facilitation of global leadership priorities around performance management.

  • Bec returned to her past employer Louis Vuitton to contextualise and facilitate a 2 day leadership program for emerging leaders, one she had originally implemented in the business during her tenure there as Oceania Training Manager.

  • Engaged by the Australian Retailers Association (ARA) Bec conducted extensive internal interviews with the Chanel executive team in Sydney to contextualise content for a Certificate IV in Retail Management currently being rolled out in Melbourne and Sydney.

Australian Retailers Association Diploma Retail Merchandise Management - instructional design 2018/19

In late 2017 we were approached by long time client the Australian Retailers Association to project manage and undertake the instructional design of a new accredited diploma qualification. The Diploma of Retail Merchandise Management was developed in response to market demand and later approved under the AQTF (Australian Quality Training Framework) as an accredited program.

The qualification comprises 10 units at diploma level and our role entailed supporting subject matter experts in the development of content, instructional design to translate SME content into effective learning materials such as learner guides, facilitator slide decks and assessments, and project management to ensure ARA timelines and quality guidelines were met. To date the Dip RMM has been extremely successful for the ARA with multiple open programs running in Vic and NSW and internal programs running for retailers such as David Jones.


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Fantastic Furniture ACE leadership program - design and facilitation 2018

At the end of 2018 we wrapped up a year long project with the L&D team at Fantastic Furniture led by Samantha Mueller to develop 100+ of their emerging leaders across Australia. The brief was to create a dynamic, inspiring blended learning program based around positive leadership in alignment with the new Fantastic Leadership Model. It comprised:

  • Train the Trainer workshop: for Area Leaders to prepare them for co-delivering the program

  • Prework on building a personal brand and exploring strengths with Gallup Strengthsfinder

  • 2 day immersive workshop delivered in 8 sessions across Australia:

    • covering 10 areas of focus aligned to Effective Communication and Creating Impact as a leader

  • 3 online modules with back to business projects:

    • on entrepreneurial spirit, business acumen, personal effectiveness